Sage SalesLogix (LAN, Web and Cloud) and Sage CRM products can give you the edge you need in today's competitive market. 

• About CRM
• CRM Components
• Reasons to Buy CRM
• Benefits of CRM
• Mid-Market CRM Requirements

About Customer Relationship Management (CRM) 

You compete in a world where good is no longer good enough. To capture the attention of skeptical prospects and to win the loyalty of your customers—you have to be great. You have to deliver an experience worth remembering.
 
So, what does it take to deliver exceptional experiences? You already have most of the resources you need: the team, the knowledge, the products and the services. Delivering exceptional experiences lies in your ability to manage, coordinate, and deploy your team, your knowledge, and your products and services—and that’s where Argenta Systems can help.

For more than a seventeen years, we’ve been helping successful businesses in a wide variety of industries harness their strengths and use them to best advantage through Customer Relationship Management (CRM) tools and training. Want to learn more about how CRM can maximize your potential, turn customers into raving fans, and allow you to capture the market share you deserve? Explore our solutions, review our service offerings, and read about the success of other companies in similar industries, or contact us to learn how CRM can leverage your resources.

Customer Relationship Management (CRM) Components

• Account and Contact Management
• Opportunity Management
• Lead Management
• Marketing Campaign Management
• E-marketing
• Customer Service and Support Management
• Intuitive Interface
• Calendar and Activity Management
• Workflow & Process Automation
• Anytime, Anywhere Access 
• Business Analytics Tools
• Customer Self-service Options
• Personalized Views of Information
• Lookups & Groups
• Advanced Customization Capabilities
• Application Integration
• Easy Installation & Deployment 

Reasons to Buy CRM

• Improve Sales Effectiveness
• Increase Customer Satisfaction
• Increase Revenues
• Reduce Sell Cycle
• Improve Communications
• Improve Management Effectiveness
• Support Team Selling
• Decrease Costs
• Improve Margins
• Reduce Administrative Burden

Benefits of CRM

• Lose data and customers without it
• Manage data to grow your organization
• Create ‘Institutional Memory’
• Money to bottom line if Sales team is more effective
• Increased visibility into data and forecast
• Shortened Sales Cycle
• Improve customer retention
• Increase customer satisfaction
• Boost customer loyalty

Mid-Market CRM Requirements

• Implementation needs to be immediate (weeks, not years)
• IT resources are constrained or outsourced
• Budget is a huge consideration, solutions must be affordable
• Solutions must be “right sized,” flexible, customizable and proven
• Achieve fast ROI without high additional costs
• Desire anytime, anywhere solutions
• Need to consolidate islands of information